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Certification ISO 9001 pour l'entreprise Olikrom

 

Quality and customer satisfaction, the cornerstones of OliKrom's values

Our company OliKrom, leader in colour intelligence, has successfully renewed its ISO 9001 certification for 2024-2026. This marks an important milestone in our ongoing commitment to quality and excellence.

This certification, achieved for the first time in 2021, demonstrates OliKrom's continued compliance with the highest quality management system standards.

This achievement not only reaffirms OliKrom's position as a trusted player in our field, but also demonstrates our dedication to continuous improvement and innovation.

The renewal of this certification underlines our commitment to constantly improving our processes and effectively meeting our customers' expectations. Indeed, since its creation, our company has made it a point of honour to make continuous progress in order to bring satisfaction and a high degree of innovation to all our customers.

Encouraging audit highlights OliKrom's strength

entreprise-olikrom-equipeOur ISO 9001 certification was obtained following the audit carried out by LRQA in March 2024 and is effective for 3 years. No major or minor non-conformities were raised, and 10 areas for improvement and opportunities were listed.

 

The audit also highlighted 4 key strengths:

  • A management system tailored to the company's requirements
  • Staff involvement and a strong corporate culture
  • A well-established digital presence, as well as a fully-fledged website
  • Control over the traceability of activities throughout the production process

 

 

A report that perfectly reflects the daily work of all the OliKrom teams in maintaining our standards, but also in constantly innovating in our activities.

What is ISO 9001?

Logo ISOISO 9001 is part of the ISO 9000 series of standards, developed by the International Organization for Standardization (ISO), which define the criteria for a quality management system. It helps organisations ensure that their products and services meet customer and applicable regulatory requirements, while aiming for continual improvement in customer satisfaction and product or service quality. ISO 9001 is based on a number of quality management principles, such as customer focus, employee involvement, the process approach, continual improvement, evidence-based decision making and stakeholder relationship management. It is structured to be applicable to any type of organisation, regardless of its size or sector of activity.

The benefits of ISO 9001

ISO 9001 certification is a guarantee of seriousness and quality control when creating a partnership. There are a number of key benefits for both parties:

  • Improved quality of products and services: Adopting the standard helps to ensure better quality products and services, which in turn increases customer satisfaction.
  • Access to new markets: ISO 9001 certification is often a requirement for suppliers in many industrial sectors and international markets.
  • Improved operational efficiency: By following the principles of the process approach and continuous improvement, organisations can see their processes optimised and costs reduced.
  • Staff engagement and development: The standard emphasises staff involvement and skills development, which can improve employee commitment and motivation.
  • Brand image and reputation: Being ISO 9001 certified can improve the way the company is perceived by customers and other stakeholders, enhancing credibility and confidence in the organisation.

 

ISO 9001 is therefore an invaluable tool for organisations seeking to improve their operations, guarantee the quality of their offerings and enhance customer satisfaction.

So we're very proud to have successfully renewed our ISO 9001 certification! Well done to all our staff for their hard work!

 

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